Order before 14:00 – granule prescriptions dispatched the same day
- Mon–Fri 09:00–17:30
- +44 (0)1245 350 822
- dispensary@phoenixmedical.com
Our standards
Quality assurance
Authenticated, high-quality herbal medicine for practitioners across the UK and Europe.
At Phoenix Medical our vision is to provide authenticated, high-quality herbal medicine to practitioners within the UK and Europe. We strongly believe in evidence-based application and the provision of appropriate medicine.
Our herbal products are produced using the DaoDi concept, whereby they are cultivated and harvested in precise geographical locations, with specific attention to prohibiting sulphur treatment.
Our raw herbs are sourced from contracted suppliers, who either have their own sourcing channels or GAP-certified fields and GMP factories that adhere to both Chinese and European standards.
Our herbal granules are produced by the world’s largest concentrated herbal extract manufacturer, one of the leading organisations in setting the standard for Chinese Pharmacopoeia concentrated herbal medicine. Our supplier uses the spray-drying granulation method, which produces a concentration ratio 200% higher than most brands on the market.
Every batch of herbs is fully traceable to its original source and is provided with a full Certificate of Analysis, which screens for active ingredients, pesticides, microbiology and heavy metals to comply with EU regulations. These are available to both practitioners and patients for reference.
Trusted by the NHS and leading institutions
As an official supplier to the NHS for both herbs and acupuncture needles, and an RCHM-approved supplier of herbal products, our daily operations are strictly regulated and follow the relevant standards. We disclose information on each batch of herbs for public inspection and each product is covered by a £2 million liability. Through our work with the NHS, our herbs have also been chosen by the Royal Botanic Gardens, the British Pharmacopoeia Working Group and many TCM teaching universities and institutes across the UK and Europe.
As a leading supplier of herbal medicine in Europe, we hold the responsibility of helping practitioners across the UK and Europe provide safe, effective and consistent treatment to patients. We do this by supplying high-quality herbs and by educating practitioners at the Phoenix Academy of Acupuncture and Herbal Medicine. We also support research to advance the development of herbal medicine.